Below, we aim to answer some of the questions you might have about our admissions process. Should you have any further queries after reading this page, please don’t hesitate to contact us.
Hammerson House is planning some refurbishment work in 2013 /4. The work is due to commence in May 2013 and last approximately 12 months. Further building work is planned for 2016.
Until all building works are complete, Hammerson House is not in a position to accept any new residents or tenants on a permanent basis. Short term care is available, depending upon availability of rooms but all new residents moving to Hammerson from 1st January 2013, will have to find alternative accommodation prior to the commencement of the planned building works in 2016.
Hammerson House is unable to accept any new tenants until further notice.
Can I visit Hammerson House to help me decide if want to apply?
Yes, please do get in touch on 020 8458 4523 and we will be happy to arrange a visit.
How do I apply for residency of Hammerson House?
A: After reading through this page, you should complete and return to us both the application form and the medical form, which you can download here. All sections of the application form must be completed, including the financial information section. The medical form must be completed by the prospective residents' GP. It cannot be completed by a family member.
Do you need to meet the applicant?
Once we have received your application forms they will be viewed by Matron (or one of her deputies) who will determine the level of care that is most suitable. This is done in conjunction with a face to face meeting with the applicant when a room becomes available.
Can I apply to be on the waiting list, before residency is actually required?
Some people apply in advance of wishing to enter the home but just wish to have their name on the waiting list. Others apply only when they have decided that they want to come into the home immediately.If the application is for some point in the future, it will be put on file for a future date. Should more than six months elapse before the applicant wishes to enter the home or before a room becomes available, an up to date application and medical form will need to be completed.
Can I apply for immediate residency?
If the application is for immediate action, the applicant, or the person acting on their behalf, will be contacted when a suitable room is available. The applicant will be invited to visit the home and view the room. At the same time an appointment will be made for the applicant to meet Matron or one of her deputies. A meeting with the Senior Administrator will also be arranged to discuss and agree financial arrangements such as the frequency of payments, setting up a standing order, payment of a deposit etc.
What are the admissions criteria?
All applications are looked at by our admissions team and by Matron or one of her deputies. When a room becomes available the following criteria are taken into account in deciding who should be offered the available room:
- Hammerson House particularly welcomes applications from the survivor and the refugee communities and will fast track any application.
- Suitability of the available room. All rooms are different and the needs of applicants are different. Residents already living at the home and whose care needs have changed will be considered first. Should there be no internal candidate, our admissions team and Matron will decide which of the applicants on the waiting list would potentially suit the available room.
- Length of Time on Waiting List. Should there be no applicant who has an emergency need for admission then the applicant who has been on the waiting list the longest will be offered the room first.
From time to time, Emergency Applications will be received. Such applications will be taken on their merits at the time taking into account the suitability and availability of the available room.
Residential and Nursing Care: all residents initially stay for two weeks. During this time a review will be held with Matron (or one of her Deputies), to monitor progress. At the end of the short stay, another meeting will be held to decide if the applicant wishes to become a permanent resident and if Hammerson feel we can meet that person's needs. If either party have reservations the short stay may be extended by a further two weeks, or the stay may be terminated. Should the short stay be extended by two weeks, making a total of four weeks, at the conclusion a decision on permanent residency will be made. Only when a decision is made to make a resident permanent will a contract be issued for the them to sign.
Sheltered Housing: all prospective tenants will be invited to stay for a one month trial period. During this time, the home will provide basic furniture as well as very basic cooking utensils, plates cutlery etc. Should a decision be made at the end of the trial period for the prospective tenant to become permanent, they will be expected to bring their own furniture and cooking equipment and we will remove our possessions.